Tom has always been very fair with me and very patient fixing my mistakes and teaching me how to use my machine. We bought our Kirby from a door to door salesman as many do and Tom has been awesome taking it in for warranty work and fixing it right for us. He really does care and is passionate about his work and customers' satisfaction. We will be back next time we need help or bags or whatever to help support the local shop.
- Nate F.
We brought our Kirby to Tom for a new belt plus an inspection and cleaning. He was very knowledgeable and professional, showing me several tips on how to get the most out of this amazing machine. I highly recommend Tom to anyone with a Kirby or even another brand for repairs, parts and even advice.